Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 2026 - 15:10 GMT
Update - The network has removed some long numbers from service to apply updates to address the downtime.
Feb 13, 2026 - 10:23 GMT
Update - Service has been partially restored. There could still be a delay in messages being processed into the platform whilst the network complete their updates.
Feb 10, 2026 - 12:25 GMT
Update - Service was briefly restored at 07:56 before failing shortly after. The network are continuing to look into the issue.
Feb 10, 2026 - 10:56 GMT
Identified - Certain long numbers are not receiving SMS into our platform. This has been identified as a network level issue and raised with the carrier.
Feb 09, 2026 - 15:36 GMT
Completed -
The scheduled maintenance has been completed.
Feb 12, 01:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 21:00 GMT
Scheduled -
We will be running routine updates and maintenance on the platform to ensure we have the latest security patches and all systems are functioning as required. During this time there will be brief interruptions to service and every effort will be made to keep these periods to a minimum.
Feb 3, 16:01 GMT