All Systems Operational

About This Site

Below is our platform and partner status.

If you believe there's an issue that isn't displayed here please go to your Helpdesk app and submit a ticket or email support@bchdigital.com.

🌐 Hosted PBX Operational
📞 Softphone Operational
📱 iOS / Android App Operational
🖥️ API Services Operational
📞 Dialler API Operational
📡 Networks Operational
🔌 Network A Operational
🔌 Network G Operational
🔌 Network U Operational
🖥 Platforms Operational
👫 Conference Operational
🖧 SIP Operational
☎️ ISDN Operational
📠 Fax Operational
💬 SMS Operational
💳 Payments Operational
🌌 Gravity ? Operational
💻 Web Portal Operational
📧 Email Operational
📁 FTP / SFTP Operational
💷 Payment Services Operational
🤖 Automated Payment Services Operational
🗣 Live Payment Services Operational
💳 Payment Gateways ? Operational
🏢 Admin Operational
Billing Operational
Office Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Switching off ISDN Feb 16, 2024 17:30-18:30 GMT
We have successfully completed our migration of over 200,000 numbers from traditional ISDN lines to our SIP network.

Whilst we've moved all our active numbers, this is a final call to let you know that the ISDN circuits will be switched off on the 16th February 2024. This gives you an opportunity to:

• Identify any remaining ISDN numbers on your account you want to keep. You can do this by going to https://support.bchdigital.com/article/6423wvggdg-number-management-checking-for-isdn-numbers.
• Contact us by February 16th, 2024 to let us know the numbers you think should have ported or that you would like ported. We'll do our best to accommodate your request. You can do so at russell.livett@bchdigital.com or raise a ticket on the Helpdesk.
• If you are controlling your own front facing numbers and repoint them to our network, you will need a new SIP repoint number. Please use the Helpdesk for this request.
• Any inactive numbers you want moving will be charged as per your previous communications.
• All ISDN numbers will be removed from our platforms after this date.


As you are aware, the ISDN network is being phased out in the UK and this is the final cut off date from our networks.

Send over a list of numbers you want to check or that you want to see moved.


Sincerely,


Russell Livett
The BCH Digital Team
Posted on Feb 07, 2024 - 23:04 GMT
PCI Regular Scheduled Updates May 8, 2024 21:00 - May 9, 2024 01:00 BST
Update - Please note this is a correction of the scheduled maintenance. It is to take place on Wednesday 8th May, not Friday 3rd May.
May 03, 2024 - 20:33 BST
Scheduled - We will be running routine updates and maintenance on the platform to ensure we have the latest security patches and all systems are functioning as required. During this time there will be brief interruptions to service and every effort will be made to keep these periods to a minimum.
May 03, 2024 - 16:44 BST
Past Incidents
May 5, 2024

No incidents reported today.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

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