All Systems Operational

About This Site

Below is our platform and partner status.

If you believe there's an issue that isn't displayed here please go to your Helpdesk app and submit a ticket or email support@bchdigital.com.

🌐 Hosted PBX Operational
πŸ“ž Softphone Operational
πŸ“± iOS / Android App Operational
πŸ–₯️ API Services Operational
πŸ“ž Dialler API Operational
πŸ“‘ Networks Operational
☎️ Voice Operational
πŸ“± Long numbers (SMS & Voice) Operational
🌐 International Operational
πŸ–₯ Platforms Operational
πŸ‘« Conference Operational
πŸ–§ SIP Operational
πŸ“  Fax Operational
πŸ’¬ SMS Operational
πŸ’³ Payments Operational
🌌 Gravity ? Operational
πŸ’» Web Portal Operational
πŸ“§ Email Operational
πŸ“ FTP / SFTP Operational
🏒 Admin Operational
Billing Operational
Office Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

AWS Service move May 31, 2025 00:00-01:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Feb 28, 2025 - 11:56 GMT
Scheduled - By the end of May 2025, we will be relocating our services from the Vodafone data centre, where our PCI services are currently hosted, as Vodafone is closing the site. This will require the migration of all relevant customers to our services hosted on Amazon Web Services (AWS), where BCH currently hosts all of our other services. Prior to receiving this notification from Vodafone, work was already underway to migrate services to AWS as part of our long-term strategy, but this has now been brought forward.

As part of the migration, customers may notice some changes and upgrades to certain management screens, although the operation and functionality of the services, including payment processing, will remain unchanged. Some customers may need to update the IP addresses used for specific payment gateways, and we will provide this information well in advance.

The migration is expected to begin in early 2025. If you would like more information, please feel free to contact us to discuss further.

Nov 26, 2024 - 14:06 GMT
Mar 22, 2025

No incidents reported today.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:00 GMT
Update - Due to operational reasons updates will now take place on Tuesday 18th March 2025 21:00- 01:00 (Wednesday 19th March 2025)
Mar 12, 10:26 GMT
Scheduled - We will be running routine updates and maintenance on the platform to ensure we have the latest security patches and all systems are functioning as required. During this time there will be brief interruptions to service and every effort will be made to keep these periods to a minimum.
Mar 4, 14:53 GMT
Mar 18, 2025
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.